Open Door Policy

© 2013 EEASI Corporation

The EASI Academy maintains an Open Door Policy for anyone needing to have a meeting for any purpose whatsoever.

It would be unrealistic to think that every student or parent will have a relationship with an EASI coach that has no point of confusion. Whenever confusion arises about any part of the EASI Academy training process, a program or a simple disagreement or misunderstanding about training, from anyone involved in an EASI [program, a meeting can be called to resolve any concern.

How to Call a meeting:

A meeting may be called by contacting Coach Deborah Kopp and specifying the agenda for the meeting. Meetings usually only last 30 minutes and can be conducted at a mutually agreed location or at the Plaza Oaks Courts.

Every adult or parent is highly encouraged to request for a meeting on any issue of concern.

Semi-annual Meeting Option: Our affiliate in Arlington VA, tennis for everyone has suggested an expansion of the Open Door Policy to include a semi-annual meeting, if desired, to cover the following review of the training progress of the student::

1. Goals
2. Progress
3. Areas for improvement
4. Parent feedback
5. Student feedback


Common Confusions:

The most common confusions between a parent and the EASI staff can be traced to three sources:

  • Parent is only familiar with typical junior tennis training programs
  • Parent is only familiar with Adult Tennis Leagues
  • Parent or student is influenced by what they see on the Tennis Channel or read in USTA publications

All of the above three sources of tennis information are unrelated to professional tennis training. Further still, The EASI Academy is vastly different from any existing tennis academy and has developed original sources in the form of the EASI Academy Textbook entitled "Tennis". A conflict that arises from any of the above three sources of tennis information will need immediate resolution if the student involved is to be successful.


  • Parent asserts that his daughter's weakest shot is the serve. However, she rarely double faults and rarely ever has her serve attacked by her opponent. This is a case of a parent being unable to determine a "weakest shot".
  • Parent says that she does no like the slice since it is a weak shot; however, the slice is a standard tool in any Professional repertoire and can be a very offensive shot. The problem: The parent does not understand the power or utility of the slice.
  • Parent and player say that the daughter needs to play a lot of tournaments to improve; however, this reflects a serious underlying issue of self doubt that must be addressed before playing "many" tournaments can be useful. Also, excessive tournaments can break down skills. The problem must be analyzed more carefully.
  • The Parent says that he does not like his daughter's far western grip; however, the far western grip is common among females and is very versatile. The parent has not done sufficient analysis to arrive at a dependable point-of-view.
  • Parent believes that playing high school tennis is essential for a college scholarship; however, playing high school tennis is of virtually no value to obtaining a college scholarship.
  • Parent believes that his son needs a separate serving coach; however, coaching styles are so different that having two coaches is a two-edged sword. Usually, a dual coaching arrangement will result in confusing the student unless the two coaches have an established working relationship,see our dual coaching policy.
  • Parent thinks that their child should learn to hit the ball like his peers; however, every child is different and copying someone else's style may result in destroying the student's self confidence.

Most such problems arise from parents who have become accustom to very stereotyped junior tennis programs and, therefore, need to learn more about professional tennis in order to avoid a confusion. Professional tennis is far more complex than junior or recreational tennis. However, in all cases where there is a confusion, EASI recognizes that there is a need for a meeting to iron out that confusion before it becomes a show stopper; and. in support of any meeting there will be a need to do the required analysis to reach a complete understanding of the issues in order to assure that all parties concerned obtain a satisfactory resolution.